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Okt 15, 2013 (Newsletter Issue 15/13)
Australia
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General eService Introduced


On 31 August 2013, IP Australia introduced the "General eService" functionality to its online services.
This latest enhancement allows the ability to submit over 150 of the remaining transaction/service request types including amendments, assignments, extensions of time, opposition matters and responses to examination reports for all IP right types.

IP Australia is due to complete all inbound transactions in late 2013. To support this improved functionality, work is underway to develop a solution to provide these services during maintenance periods or outages.

In light of increasing customer demand for eServices, IP Australia anticipates considering the ongoing operational viability of the traditional transaction channels, including assist e-mail, over the phone payments and corporate fax. It is anticipated that a transition from these channels is likely to occur in early to mid-2014.

Source: www.ipaustralia.gov.au